Member overview with payment status and activity statistics

Understanding each member's engagement and financial status is essential for effective club management. A comprehensive member overview that combines payment tracking with activity participation data gives you the complete picture of every member's relationship with your club. Holdsport's member profile system integrates payment history, activity attendance, and engagement metrics in one convenient interface.

When you view a member's profile, you see their complete history: which payments have been made and which are outstanding, attendance records across all activities, participation rates over time, and detailed statistics about their engagement. This consolidated view enables informed decisions about financial follow-up, recognition of active members, and identification of members who might need extra engagement to stay connected with the club.

Comprehensive member profiles with financial and activity tracking

Each member profile displays a complete overview of their payment obligations and history. See all payments associated with the member, including membership fees, activity fees, equipment purchases, and any other club transactions. The system clearly indicates which payments are completed, which are pending, and which are overdue, making it easy to identify members requiring payment follow-up.

Activity statistics show participation patterns across all club activities. View how many activities the member has attended, their attendance rate as a percentage, and trends over different time periods. Filter statistics by date range to see participation during specific seasons or periods. The system calculates attendance automatically based on the member's RSVP status for activities marked as "attending."

Additional engagement metrics provide deeper insights into member activity. See when the member last logged into the system, which features they use most frequently, and how they interact with team communications. For coaches and administrators, this information helps identify highly engaged members who might be good candidates for leadership roles, as well as members who may be at risk of leaving due to low engagement.

How to view member payment status and activity statistics

Access the member profile:

• Navigate to the member overview in club administration
• Search for or select the specific member to view
• Click on the member's name to open their complete profile
• The profile displays all key information in organized sections
• Navigate between different tabs for payments, activities, and details

Review payment status:

• View the payment section showing all member transactions
• See completed payments with payment dates and amounts
• Identify pending payments awaiting processing
• Check overdue payments that require follow-up
• View payment history over time to see patterns
• Access payment details including payment method and receipts
• Send payment reminders directly from the member profile

Analyze activity statistics:

• Select the date range for statistical analysis
• View total number of activities the member was invited to
• See how many activities the member attended
• Check attendance rate as a percentage
• Review activity-by-activity attendance history
• Filter by activity type (matches, practices, social events)
• Compare attendance across different time periods

Use statistics for member management:

• Identify members with high attendance for recognition programs
• Find members with declining participation for engagement outreach
• Track payment completion rates alongside activity participation
• Export member statistics for reports or presentations
• Filter member lists by payment status or attendance rates
• Set up automated notifications for low attendance or overdue payments

Take action based on insights:

• Send targeted messages to members with specific payment status
• Recognize and reward members with excellent attendance
• Reach out to members with declining participation
• Adjust payment plans based on participation levels
• Create engagement programs targeting at-risk members
• Use data to make informed decisions about member retention

Why track payment status alongside activity statistics

The combination of financial and activity data reveals patterns that neither metric alone can show. A member who participates actively but has payment issues may need a payment plan rather than removal from the team. Conversely, a member who pays consistently but rarely participates might benefit from engagement initiatives to help them feel more connected to the club.

Financial follow-up becomes more effective when you understand participation context. It's easier to have conversations about overdue payments when you can acknowledge the member's active participation and value to the team. The data helps you approach payment discussions constructively, focusing on finding solutions rather than simply demanding payment.

Identifying at-risk members early allows proactive retention efforts. A member whose attendance is declining or who has stopped logging into the system may be considering leaving. By catching these signals early and reaching out with engagement initiatives, you can often prevent member loss before it happens.

Recognition programs become more meaningful with accurate participation data. When you want to acknowledge dedicated members, having precise attendance statistics ensures recognition is fair and based on actual contribution. Members appreciate being recognized for their commitment when it's backed by objective data.

Resource planning improves with attendance pattern visibility. Understanding which members consistently attend versus those with sporadic participation helps with activity planning, equipment allocation, and team selection for matches. You can make better decisions about maximum participant numbers and resource needs.

The data supports transparent communication with parents and members. When questions arise about participation or value for membership fees, you can provide concrete statistics showing attendance rates and engagement levels. This transparency builds trust and demonstrates the value members receive.

For board reporting and club management, aggregated member statistics provide valuable insights into club health. Track trends in average attendance rates, payment completion rates, and member engagement over time. Use this data to evaluate the success of club initiatives and make strategic decisions about programs and policies.