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FAQ

How do I edit a member's profile?

Who can edit member information?

- Coach: can create and edit all profiles on the team


- Assistant: can create and edit all profiles in the team


- Team manager: can create and edit all member profiles on the team (not coaches)


- Member: can edit own information


- Parent profiles: can edit the associated child profiles

Go to Members

  1. Click on  at the bottom of the screen
  2. Find and select the member and click on the name
  3. Click on 
  4. Click on  Edit member
  5. Change master data/contact info/status as you wish and finish with the green Save button


  • TIP: If necessary, click Advanced at the top when entering the information to bring up more rows


Note: If you change the status to either coach, assistant or team leader, you give the person the right to create activities/edit the member data on the team.




If the member has two addresses due to divorced parents for example, an additional address and email can be added by clicking on Contact

As a coach, be careful not to downgrade yourself from coach to team leader, because you will not have the option to make yourself a coach again afterwards. If you are the only coach on the team, you cannot downgrade yourself as there must always be a "Coach" available.

Go to Members

  1. Click on on the left
  2. Click onMEMBERS
  3. Click on  next to the specific member name on the right in the Actions column
  4. Change information and/or master data as you wish
  5. Change membership status of the team, if applicable
  6. Finish with the green Save button


Note: If you change the member status to either coach, assistant or team leader, you give the person the right to create activities/edit the member data on the team


If the member has two addresses due to divorced parents, for example, an additional address and email can be added in the Additional Address box.

As a coach, be careful not to downgrade yourself from coach to team leader, because you will not have the option to make yourself a coach again afterwards. If you are the only coach on the team, you cannot downgrade yourself, as there must always be a "Coach" available.

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