FAQ Club administration

Club administration

Member & Parent Team management Club administration
Club overview
How do I change the club staff? How do I upload sponsor banners? PRO How to create a second club
Club calendar
How to create an activity for all teams in the club? PRO How do I create an activity for multiple teams? PRO How do I create new activity types? How do I create a payment activity? How do I create an event?
Ticket sale
How do I create an event in Ticket sale? PRO How do I manage my event in ticket sale? PRO How do I handle tickets in the ticket sale? PRO
Members
How to invite Members via E-mail How do I create a profile for a member? How to import membership lists from Excel? How do I create coaches on teams? How do I edit my membership details? The different roles in SportMember How do I change a profile's role on a team? How do I merge two similar profiles into one? How do I move/add a member to another team? How do I make a parent a coach in my club? How do I connect my members as parent/child? How do I delete a member from a team/the whole club? How do I restore deleted members? Where can I see attendance statistics? PRO How do we plan the clubs resources? PRO Is there any costs of having a club on SportMember? How do I unblock a member's email address? How do you assign a board member to a team? How do I create members from the waiting list? How do I use membership numbers? How to get started on SportMember
Messages
How do I send emails to the whole club or to specific teams?
Payments
How do I register a bank account for membership fee payment? How do I create a club fee? How do I create a fixed payment? How do I set up the monthly membership fee? How do I enable automatic payment of membership fees for members? How can I see who has/hasn't paid their membership fee? Where can I see future membership fee payments? How do I send reminders to members who have not paid their membership fee? How do I exempt a member from a payment How do I create a reduced membership fee price that apply to new members?
Web
How do I create a club website? How does the info screen work?
Webshop
How do I manage the purchase and sale of goods in the online shop? PRO How do I add products in the webshop ? PRO PRO
Teams
How do I create teams in my club? How do I delete a team? How do I create departments in the club? PRO
News
How to send a newsletter?
Club settings
How do I define club terms that members must accept? PRO How do I use the optional fields in the membership list? How do I make address and birthday mandatory? How do I decide if coaches should be able to see overdues information? How do I make sure members can't delete themselves? How do I change the receipt email members receive when requesting a team?
Booking
How do I set up Booking? PRO How do I create a resource? PRO How do I create a price plan? PRO How do I create a season? PRO How do I enable weekly booking? PRO

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